Terms of Service


Terms of Service

1. Acceptance of Terms

Welcome to 369 Exchange ("369 Exchange," "Platform," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, APIs, products, and services.

By creating an account, accessing, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding agreement.

  • Not be located in a jurisdiction where our services are prohibited.

  • Successfully complete all required identity verification procedures.

  • Comply with all applicable laws and regulations.

We reserve the right to refuse or terminate access to any user who does not meet these requirements.

3. Account Registration

You are responsible for:

  • Providing accurate and complete information.

  • Maintaining the confidentiality of your login credentials.

  • Enabling security features such as two-factor authentication where available.

  • Promptly notifying us of any unauthorized access to your account.

You may not create accounts on behalf of others without authorization.

4. Identity Verification (KYC)

369 Exchange may require users to complete Know Your Customer (KYC) and identity verification procedures before accessing certain services.

We may request:

  • Government-issued identification

  • Proof of address

  • Selfie verification

  • Additional documentation required by applicable laws

Failure to provide requested information may result in restricted access or account suspension.

5. Services

369 Exchange provides a platform that may allow users to:

  • Buy and sell digital assets

  • Exchange supported cryptocurrencies

  • Deposit and withdraw digital assets

  • Access wallet services

  • Utilize other products and services offered by the Platform

Service availability may vary based on location, regulatory requirements, and technical limitations.

6. Risks of Digital Assets

Digital asset trading involves substantial risk.

You acknowledge and agree that:

  • Cryptocurrency prices are highly volatile.

  • Past performance does not guarantee future results.

  • You may lose some or all of your funds.

  • Regulatory changes may impact asset value or availability.

  • Technical failures, network congestion, or blockchain events may affect transactions.

You are solely responsible for evaluating the risks associated with any transaction.

7. User Responsibilities

You agree not to:

  • Violate any applicable laws or regulations.

  • Use the Platform for money laundering or illegal activities.

  • Engage in fraud, deception, or market manipulation.

  • Attempt unauthorized access to systems or accounts.

  • Interfere with the operation of the Platform.

  • Upload malicious software or harmful code.

8. Prohibited Activities

The following activities are strictly prohibited:

  • Wash trading

  • Spoofing and layering

  • Pump-and-dump schemes

  • Insider trading where prohibited by law

  • Market manipulation

  • Circumvention of sanctions or regulatory restrictions

  • Use of stolen funds or illicit proceeds

Violations may result in account suspension, termination, or reporting to authorities.

9. Deposits and Withdrawals

Users are responsible for:

  • Verifying wallet addresses before submitting transactions.

  • Ensuring compatibility of supported blockchain networks.

  • Paying applicable network fees.

369 Exchange is not responsible for losses resulting from:

  • Incorrect wallet addresses

  • Unsupported assets

  • User error

  • Blockchain protocol failures beyond our control

10. Fees

The use of certain services may incur fees.

Applicable fees will be displayed on the Platform and may be updated periodically. Continued use of the Platform constitutes acceptance of updated fee schedules.

11. Intellectual Property

All content, trademarks, logos, software, designs, and materials available on the Platform are owned by or licensed to 369 Exchange.

Users may not:

  • Copy

  • Modify

  • Distribute

  • Reverse engineer

  • Commercially exploit

any part of the Platform without prior written permission.

12. Suspension and Termination

We may suspend, restrict, or terminate access to your account if:

  • You violate these Terms.

  • We suspect fraudulent or illegal activity.

  • Required verification information is not provided.

  • We are required to do so by law or regulatory authorities.

Termination does not affect obligations incurred prior to termination.

13. Limitation of Liability

To the maximum extent permitted by law, 369 Exchange and its affiliates, directors, officers, employees, and partners shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Loss of data

  • Trading losses

  • Cryptocurrency market fluctuations

Our total liability shall not exceed the fees paid by you to 369 Exchange during the twelve (12) months preceding the claim.

14. No Investment Advice

369 Exchange does not provide:

  • Investment advice

  • Financial advice

  • Tax advice

  • Legal advice

All information provided through the Platform is for informational purposes only.

Users are solely responsible for their investment decisions.

15. Force Majeure

369 Exchange shall not be liable for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • War

  • Cyberattacks

  • Internet outages

  • Blockchain network disruptions

16. Indemnification

You agree to indemnify and hold harmless 369 Exchange and its affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the Platform

  • Violation of these Terms

  • Violation of applicable laws

  • Infringement of third-party rights

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction].

Any disputes arising from these Terms shall be resolved through the courts or arbitration procedures of the applicable jurisdiction.

18. Amendments

We may modify these Terms at any time.

Updated versions will be published on the Platform with a revised effective date. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms of Service, contact:

369 Exchange Support

Website: https://369exchange.com

Email: support@369exchange.com

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